Tennis and Squash Booking Rules

  • Members can book courts 21 days in advance from 7 am. In other words, a new "booking sheet" is automatically added to the system 21 days in advance at 7 am.
  • Members should select their playing partners/opponents' names to show on the booking sheets.
  • Tennis
    • Maximum 4 bookings (2 hours) per member per day.
    • Pay & Play restricted to tennis courts 10 and 11 only.
  • Squash
    • Maximum 1 peak-time booking per member per day.
    • Maximum 2 off-peak bookings per member per day.
    • Pay & Play restricted to squash courts 1 and 2 only.
    • Peak times:
      • Monday - Friday, bookings starting between 4.30 pm and 9.15 pm (finishing 10.00 pm).
      • Saturday bookings starting between 8.15 am and 11.15 am (finishing 12 noon).
      • All other start times are off-peak.
  • Booking fees
    • Each Member has an account within the booking system and must have credit in order to book a court.
    • You can purchase credit (£10 minimum) with any credit/debit card when logged into this website. Your transaction will be processed by Stripe.
    • Squash
      • £1.50 per 45 minutes off-peak
      • £3.00 per 45 minutes peak
    • Tennis
      • £2.00 per 30 minutes at floodlit times (when sunset time occurs before booking end time)
    • Members can share booking fees by using the facility to Transfer Credit -- on the day playing, the system will automatically send an email to invite playing partners/opponents to use this facility to share the booking fees paid by the member who booked the court.
  • GUEST FEES
    • When playing a guest, members MUST:
      • Select "Guest Adult or Junior" as the playing partner/opponent to show on the booking sheet.
      • The system will automatically charge the £5 Adult Guest Fee or £2.50 Junior Guest Fee to your booking system account by adding the guest fee to the booking fee already paid.
      • If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the court fee will automatically revert to the normal rate (and your account will be credited).
      • This can be done when you book the court or any time before playing.
      • If you forget to select Guest as the playing partner/opponent before playing, then please be sure to use the facility to "TransferCredit" (£5 or £2.50) to the Guest account on this system.
  • COACH BOOKING FEE
    • When using a court for a coaching session, members MUST:
      • Select "Coaching Fee" as the playing partner/opponent to show on the booking sheet.
      • The system will automatically charge the £5 Coaching Fee to your booking system account by adding this fee to the booking fee already paid.
      • If you're no longer playing a Coach, you can change your playing partner/opponent to a member, and the court fee will automatically revert to the normal rate (and your account will be credited).
      • This can be done when you book the court or any time before playing.
      • If you forget to select Coaching Fee as the playing partner/opponent before playing, then please be sure to use the facility to "TransferCredit" (£5) to the Coaching Fee account on this system.
  • Late-Cancellation refund policy:
    • When unable to use a reserved court, members should cancel as soon as possible so that others may use the court.
    • The booking fees are automatically refunded as system credit when the booking is cancelled more than 48 hours prior to start time.
    • There is no refund within 48 hours prior to start time, unless the same court and start time is re-booked -- in this case the booking fee is automatically refunded.

About this squash & tennis court reservation system

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